FAQs

  • Yes, we recommend booking an appointment in advance to ensure availability. Walk-ins may be accommodated depending on scheduling.

  • Adults should have an eye test every 2 years if there are no problems or concerns. Some people may need more regular eye checks if they have certain risk factors or to monitor eye problems.

  • Yes, as long as the prescription is in date.

  • Yes, you may be entitled to a free eye test and free glasses under the NHS. Contact us to find out if you are eligible.

  • Please bring any glasses or contact lenses you currently use, along with your most recent prescription (if available) and any relevant health information, such as a list of medication you take.

  • Yes, we provide fittings, which include teaching you how to use contact lenses and after care of contact lenses.

  • This covers the lenses for accidental damage or loss of lenses ONLY and not the frame, for 12 months after date of purchase and only applies to our premium lenses.

  • Iris photography is a unique service that captures a high-resolution, close-up image of your eye, revealing the intricate patterns, colors, and textures that make your iris completely one of a kind. Using specialised macro photography equipment and lighting, we create stunning, personalised images that can be printed as beautiful wall art, keepsakes, or gifts. It’s a quick, non-invasive experience—and the result is a truly eye-catching piece of art.

  • Children should have their first routine eye test at around age 4. However, if there are any concerns of your Childs eyes before then, book an appointment or call us for more advice.

  • Yes. An eye test can detect signs of diabetes, high blood pressure, high cholesterol, inflammatory conditions and many more general health conditions.